Privacy Policy

At ReviewHero ("we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and software services.

1. Information We Collect

We collect information necessary to provide our services, including:

• Account Information: Name, email address, and business details provided during signup.
• Google Account Data: When you connect your Google Business Profile, we access review data and business location details via the Google APIs.
• Usage Data: Information about how you interact with our dashboard, features used, and time spent.
• Payment Information: Processed securely by our third-party payment processor (Stripe). We do not store full credit card numbers.

2. How We Use Your Information

We use your data to:

• Provide, maintain, and improve the ReviewHero platform.
• Generate AI-powered responses to your Google Reviews (based on your configuration).
• Process subscriptions and billing.
• Send important service updates and security alerts.

3. Google API Services User Data Policy

ReviewHero's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

4. Data Security

We implement enterprise-grade security measures, including encryption in transit and at rest, to protect your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Sharing

We do not sell your personal data. We only share data with trusted third-party service providers (e.g., cloud hosting, payment processors) necessary to operate our business, subject to confidentiality agreements.

6. Contact Us

If you have questions about this policy, please contact us at legal@keendigital.co.