Your reputation is only as good as your least-attentive location.
One franchisee ignoring reviews drags the whole brand down in search — and you usually find out weeks later. Corporate needs visibility without micromanaging every inbox.
- One approved voice across every location
- A roll-up view of ratings, replies, and response times
- Negatives held for approval — nothing bad auto-posts
- Alerts the moment any location starts to slip
Corporate sets the voice. Locations keep the wheel.
Brand guardrails
Tone, phrasing, and escalation rules are set once at HQ. Every reply, everywhere, stays on brand — automatically.
Roll-up visibility
Ratings, unanswered reviews, and response times for every location in one dashboard. Spot the outlier before customers do.
Local autonomy, with limits
Franchisees can approve, edit, and personalize replies — inside the guardrails corporate defines. Freedom, not free-for-all.
Rollout in three steps.
Set voice once
Teach ReviewHero your brand voice and reply rules at the corporate level — one time, for everyone.
Onboard in bulk
Connect every Google Business Profile in one pass. New locations inherit the brand setup instantly.
Watch the roll-up
Ratings climb, response times drop, and you get alerted the moment any location needs attention.
Talk to us about volume pricing.
Tell us about your brand and we’ll come back with numbers, not a sales sequence.